Based on public reviews and response behavior.
195 reviews over 276 days (about 22 per month). Busiest month: 33% of reviews. Languages: en 94%, unknown 5%, fr 1%.
Legal & Compliance average: score 67.6, rating 4.43 stars, reply rate 46.8%, over 1,478 ranked companies · benchmark 15 Oct 2026
Score
83.8
Industry average 67.6
16.2 above average
Rating
4.34
Industry average 4.43
0.09 below average
Reply rate
—
Industry average 46.8%
not measured
Among ranked Legal & Compliance companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 24% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes extracted from 195 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,478 ranked companies in Legal & Compliance (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.239 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.439). Review the worst months in the trend data to identify specific operational or product issues.
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