Rushmypassport

Legal & Compliance • USrushmypassport.com

Review data last updated July 2, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

−33.3 vs. last month3.79 ★ average rating · 697 reviews

Competitive Performance Rank

Among fully-analyzed Legal & Compliance companies

#42of 101

Top 42% · Upper Half

#1 (best)#101 (worst)

#40Peer

#41Peer

#42This company

#43Peer

#44Peer

Overall Customer Sentiment

Above Average

62% of reviews positive, 37% negative

62%

positive

Positive62%
Neutral2%
Negative37%

Sentiment Balance

Covering May 2026 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 519 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

21.0%

Onboarding

13.5%

Loyalty

10.9%

Delivery Shipping

10.7%

Response Speed

10.3%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 10.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM41/100

41/100

signal score

•Built from a negative-review share of 36.7% across this company's analyzed reviews.
•7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating

5★

66.7%

4★

2.7%

3★

1.0%

2★

1.9%

1★

27.7%

Based on 697 analyzed reviews. Sentiment is improving: 16.7% of reviews in the last three months were positive, compared with 9.5% in the three months before that.

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