Customereye

Five Lakes Law Group

Legal & Compliance • United Statesfivelakeslawgroup.com

Review data last updated .

Based on public reviews and response behavior.

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1,000 reviews over 301 days (about 101 per month). Busiest month: 13% of reviews. Languages: en 94%, unknown 6%, fr 0%.

Overall Score

83/100
+6.7 vs. last month4.79 ★ average rating · 1,000 reviews
83/100 from 1,000 reviews over 11 months, high confidence.

Legal & Compliance average: score 69.4, rating 4.50 stars, reply rate 47.5%, over 1,425 ranked companies · benchmark 23 Oct 2026

Score

83.0

Industry average 69.4

13.6 above average

Rating

4.79

Industry average 4.50

0.29 above average

Reply rate

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Industry average 47.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#228of 1425 ranked in Legal & Compliance
Top 16% · Top Tierup 90 from last month
#1 (best)#1425 (worst)
#226Peer
#227Peer
#228This company
#229Peer
#230Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

76% of reviews positive, 22% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering July 2026 — 39 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Onboarding
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Value For Money
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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