Based on public reviews and response behavior.
100 reviews over 1,164 days (about 2.6 per month). Busiest month: 45% of reviews. Languages: en 98%, fr 2%.
These figures describe an earlier period, not the last 12 months.
Apparel & Fashion average: score 62.7, rating 4.12 stars, reply rate 37.2%, over 2,645 ranked companies · benchmark 1 Nov 2026
Score
40.5
Industry average 62.7
22.2 below average
Rating
2.50
Industry average 4.12
1.62 below average
Reply rate
—
Industry average 37.2%
not measured
Not ranked
no reviews in the last 12 months
42% of reviews positive, 56% negative
Covering January 2021 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 50% negative and 25% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,645 ranked companies in Apparel & Fashion (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.418 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 48% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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