Customereye

Wiggle

Automotive & Mobility • United Kingdomwww.wiggle.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,193 days (about 15 per month). Busiest month: 21% of reviews.

Overall Score

51/100
+0.7 vs. last month3.05 ★ average rating · 600 reviews
51/100 from 600 reviews over 39 months, high confidence.

Automotive & Mobility average: score 61.2, rating 4.22 stars, reply rate 40.6%, over 1,412 ranked companies · benchmark 4 Oct 2026

Score

51.4

Industry average 61.2

9.8 below average

Rating

3.05

Industry average 4.22

1.17 below average

Reply rate

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Industry average 40.6%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#1056of 1412 ranked in Automotive & Mobility
Top 75% · Mid Pack
#1 (best)#1412 (worst)
#1054Peer
#1055Peer
#1056This company
#1057Peer
#1058Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

50% of reviews positive, 48% negative

50%
positive
  • Positive50%
  • Neutral2%
  • Negative48%

Sentiment Balance

Covering September 2024 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 10% of reviews in this period, with 80% negative and 10% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Loyalty
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Product Quality
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Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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