Customereye

ParkWhiz

Automotive & Mobility • United Stateswww.parkwhiz.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

32/100
−31.6 vs. last month2.63 ★ average rating · 1,156 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#246of 265
Top 93% · Bottom Tier
#1 (best)#265 (worst)
#244Peer
#245Peer
#246This company
#247Peer
#248Peer

Overall Customer Sentiment

Below Average

41% of reviews positive, 57% negative

41%
positive
  • Positive41%
  • Neutral2%
  • Negative57%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,132 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
14.7%
Customer Support
14.5%
Pricing
13.9%
Onboarding
11.4%
Communication
9.9%

Most feedback concerns Loyalty.

The most common complaint theme is Loyalty, making up 14.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH92/100
92/100
signal score
  • Built from a negative-review share of 56.9% across this company's analyzed reviews.
  • 29 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.6avg rating
5
35.9%
4
2.8%
3
3.4%
2
4.3%
1
53.6%

Based on 1,156 analyzed reviews. Sentiment is slipping: 7.1% of reviews in the last three months were positive, compared with 13.8% in the three months before that.

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