Customereye

Weekender Breaks

Flight & Hotel Booking • United Kingdomwww.weekender-breaks.co.uk

Review data last updated .

Based on public reviews and response behavior.

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105 reviews over 341 days (about 9.4 per month). Busiest month: 21% of reviews. Languages: en 100%.

Overall Score

65/100
−17.9 vs. last month3.64 ★ average rating · 105 reviews
65/100 from 105 reviews over 11 months, moderate confidence.

Flight & Hotel Booking average: score 69.7, rating 4.44 stars, reply rate 46.4%, over 1,292 ranked companies · benchmark 30 Oct 2026

Score

65.3

Industry average 69.7

4.4 below average

Rating

3.64

Industry average 4.44

0.80 below average

Reply rate

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Industry average 46.4%

not measured

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#817of 1292 ranked in Flight & Hotel Booking
Top 63% · Mid Packup 120 from last month
#1 (best)#1292 (worst)
#815Peer
#816Peer
#817This company
#818Peer
#819Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

72% of reviews positive, 27% negative

72%
positive
  • Positive72%
  • Neutral1%
  • Negative27%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Pricing
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Product Quality
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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