Customereye

Tripadvisor

Flight & Hotel Booking • United Stateswww.tripadvisor.com

Review data last updated .

Based on public reviews and response behavior.

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5,000 reviews over 3,714 days (about 41 per month). Busiest month: 8% of reviews. Languages: en 90%, us 10%, it 0%.

Overall Score

63/100
−4.6 vs. last month4.21 ★ average rating · 5,000 reviews

Competitive Performance Rank

Among fully-analyzed Flight & Hotel Booking companies

#164of 404
Top 41% · Upper Half
#1 (best)#404 (worst)
#162Peer
#163Peer
#164This company
#165Peer
#166Peer

5 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Above Average

72% of reviews positive, 27% negative

72%
positive
  • Positive72%
  • Neutral1%
  • Negative27%

Sentiment Balance

Covering August 2026 — 157 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 33% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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