Based on public reviews and response behavior.
100 reviews over 174 days (about 17 per month). Busiest month: 94% of reviews — one month dominates this sample. Languages: en 91%, unknown 9%.
These figures describe an earlier period, not the last 12 months.
Pet Products & Supplies average: score 65.1, rating 4.37 stars, reply rate 37.3%, over 1,072 ranked companies · benchmark 23 Oct 2026
Score
52.8
Industry average 65.1
12.3 below average
Rating
4.85
Industry average 4.37
0.48 above average
Reply rate
—
Industry average 37.3%
not measured
Not ranked
no reviews in the last 12 months
81% of reviews positive, 18% negative
Covering May 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,072 ranked companies in Pet Products & Supplies (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.312). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 0% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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