KV Supply

Pet Products & Supplies • Hazle Township, PAkvsupply.com

Review data last updated August 13, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

4.51 ★ average rating · 1,998 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#238of 263

Top 90% · Bottom Tier

#1 (best)#263 (worst)

#236Peer

#237Peer

#238This company

#239Peer

#240Peer

Overall Customer Sentiment

Below Average

70% of reviews positive, 28% negative

70%

positive

Positive70%
Neutral2%
Negative28%

Sentiment Balance

Covering December 2018 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 25% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,949 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2018.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.3%

Response Speed

13.8%

Loyalty

13.1%

Pricing

12.3%

Customer Support

11.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH63/100

63/100

signal score

•Built from a negative-review share of 28.1% across this company's analyzed reviews.
•13 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

77.3%

4★

10.3%

3★

4.3%

2★

2.3%

1★

5.9%

Based on 1,998 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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