Customereye

All Vet Supply

Pet Products & Supplies • Miami, Floridaallvetsupply.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
4.59 ★ average rating · 1,990 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#236of 263
Top 90% · Bottom Tier
#1 (best)#263 (worst)
#234Peer
#235Peer
#236This company
#237Peer
#238Peer

Overall Customer Sentiment

Below Average

70% of reviews positive, 28% negative

70%
positive
  • Positive70%
  • Neutral2%
  • Negative28%

Sentiment Balance

Covering December 2025 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,977 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2025.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
25.6%
Response Speed
17.9%
Product Quality
11.9%
Pricing
11.4%
Customer Support
11.3%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100
55/100
signal score
  • Built from a negative-review share of 28.4% across this company's analyzed reviews.
  • 6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
82.8%
4
6.8%
3
2.7%
2
2.2%
1
5.5%

Based on 1,990 analyzed reviews. Sentiment is slipping: 60.0% of reviews in the last three months were positive, compared with 71.4% in the three months before that.

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