Customereye

petsmont.com

Pet Products & Supplies • United Statespetsmont.com

Review data last updated .

Based on public reviews and response behavior.

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196 reviews over 765 days (about 7.8 per month). Busiest month: 14% of reviews. Languages: en 99%, ca 1%, es 1%.

Overall Score

53/100
4.40 ★ average rating · 196 reviews
53/100 from 196 reviews over 22 months, moderate confidence.

Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.2%, over 833 ranked companies · benchmark 30 Oct 2026

Score

52.5

Industry average 65.0

12.5 below average

Rating

4.40

Industry average 4.38

0.02 above average

Reply rate

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Industry average 37.2%

not measured

Competitive Performance Rank

Among ranked Pet Products & Supplies companies

#688of 833 ranked in Pet Products & Supplies
Top 83% · Bottom Tier
#1 (best)#833 (worst)
#686Peer
#687Peer
#688This company
#689Peer
#690Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

72% of reviews positive, 25% negative

72%
positive
  • Positive72%
  • Neutral3%
  • Negative25%

Sentiment Balance

Covering June 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Product Quality
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Customer Support
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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