Customereye

Tobi

Apparel & Fashionwww.tobi.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,771 days (about 10 per month). Busiest month: 12% of reviews.

Overall Score

41/100
+66.7 vs. last month3.27 ★ average rating · 600 reviews
41/100 from 600 reviews over 31 months, high confidence.

Apparel & Fashion average: score 63.4, rating 4.26 stars, reply rate 38.2%, over 2,170 ranked companies · benchmark 11 Oct 2026

Score

40.5

Industry average 63.4

22.9 below average

Rating

3.27

Industry average 4.26

0.99 below average

Reply rate

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Industry average 38.2%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#2029of 2170 ranked in Apparel & Fashion
Top 94% · Bottom Tierup 59 from last month
#1 (best)#2170 (worst)
#2027Peer
#2028Peer
#2029This company
#2030Peer
#2031Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

58% of reviews positive, 39% negative

58%
positive
  • Positive58%
  • Neutral3%
  • Negative39%

Sentiment Balance

Covering April 2023 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Loyalty
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Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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