Based on public reviews and response behavior.
100 reviews over 1,337 days (about 2.3 per month). Busiest month: 8% of reviews. Languages: en 100%.
Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.9%, over 5,066 ranked companies · benchmark 14 Oct 2026
Score
41.8
Industry average 66.9
25.1 below average
Rating
3.03
Industry average 4.46
1.43 below average
Reply rate
—
Industry average 45.9%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 41% negative
Covering October 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,066 ranked companies in Home & Living (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.254 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.278). Review the worst months in the trend data to identify specific operational or product issues.
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