Customereye

ThePerfumeSpot.com

Beauty & Wellness • United Stateswww.theperfumespot.com

Review data last updated .

Based on public reviews and response behavior.

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1,000 reviews over 63 days (about 483 per month). Busiest month: 48% of reviews. Languages: en 91%, unknown 6%, es 1%.

Overall Score

50/100
Short observation window (63 days)
−3.3 vs. last month4.65 ★ average rating · 1,000 reviews
50/100 from 1,000 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026

Score

49.8

Industry average 65.4

15.6 below average

Rating

4.65

Industry average 4.28

0.37 above average

Reply rate

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Industry average 40.6%

not measured

Competitive Performance Rank

Among ranked Beauty & Wellness companies

#1617of 1840 ranked in Beauty & Wellness
Top 88% · Bottom Tierdown 113 from last month
#1 (best)#1840 (worst)
#1615Peer
#1616Peer
#1617This company
#1618Peer
#1619Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

72% of reviews positive, 26% negative

72%
positive
  • Positive72%
  • Neutral2%
  • Negative26%

Sentiment Balance

Covering July 2026 — 257 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 26% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Pricing
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Response Speed
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Problem Resolution
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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