Hello Klean

Beauty & Wellness • United Kingdomhelloklean.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

3.94 ★ average rating · 604 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#324of 351

Top 92% · Bottom Tier

#1 (best)#351 (worst)

#322Peer

#323Peer

#324This company

#325Peer

#326Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 34% negative

64%

positive

Positive64%
Neutral3%
Negative34%

Sentiment Balance

Covering May 2026 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 604 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

17.3%

Product Quality

16.2%

Pricing

13.9%

Loyalty

13.5%

Delivery Shipping

10.3%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 4.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100

42/100

signal score

•Built from a negative-review share of 33.9% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

63.1%

4★

6.6%

3★

7.1%

2★

7.5%

1★

15.7%

Based on 604 analyzed reviews. Sentiment is holding steady: 69.9% of reviews in the last three months were positive, compared with 69.4% in the three months before that.

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