Myprotein

Beauty & Wellness • United Stateswww.myprotein.com.sg

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

42/100

−20.0 vs. last month3.72 ★ average rating · 1,035 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#333of 351

Top 95% · Bottom Tier

#1 (best)#351 (worst)

#331Peer

#332Peer

#333This company

#334Peer

#335Peer

Overall Customer Sentiment

Below Average

60% of reviews positive, 38% negative

60%

positive

Positive60%
Neutral3%
Negative38%

Sentiment Balance

Covering July 2026 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,020 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

19.4%

Product Quality

16.1%

Onboarding

12.0%

Response Speed

11.3%

Pricing

10.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 19.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH67/100

67/100

signal score

•Built from a negative-review share of 37.5% across this company's analyzed reviews.
•7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating

5★

56.8%

4★

8.6%

3★

7.1%

2★

4.8%

1★

22.6%

Based on 1,035 analyzed reviews. Sentiment is slipping: 41.7% of reviews in the last three months were positive, compared with 52.6% in the three months before that.

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