The Learning Station

Professional Certification & Skills • United Kingdomwww.thelearningstation.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

−41.7 vs. last month4.64 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#153of 281

Top 54% · Mid Pack

#1 (best)#281 (worst)

#151Peer

#152Peer

#153This company

#154Peer

#155Peer

Overall Customer Sentiment

Mid Pack

90% of reviews positive, 10% negative

90%

positive

Positive90%
Neutral1%
Negative10%

Sentiment Balance

Covering August 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

21.7%

Customer Support

18.7%

Loyalty

18.4%

Product Quality

14.6%

Response Speed

8.7%

Most feedback concerns Onboarding.

The most common complaint theme is Communication, making up 4.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100

40/100

signal score

•Built from a negative-review share of 20.7% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

84.8%

4★

7.8%

3★

0.5%

2★

0.7%

1★

6.2%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 67.4% in the three months before that.

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