Paraphrasetools

Professional Certification & Skills • United Kingdomparaphrasetools.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

−28.9 vs. last month4.53 ★ average rating · 323 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#246of 281

Top 88% · Bottom Tier

#1 (best)#281 (worst)

#244Peer

#245Peer

#246This company

#247Peer

#248Peer

Overall Customer Sentiment

Below Average

78% of reviews positive, 21% negative

78%

positive

Positive78%
Neutral1%
Negative21%

Sentiment Balance

Covering August 2025 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 295 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2025.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

37.9%

Customer Support

27.4%

Loyalty

13.2%

Onboarding

8.2%

Problem Resolution

5.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100

21/100

signal score

•Built from a negative-review share of 21.4% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

74.0%

4★

13.9%

3★

6.8%

2★

1.2%

1★

4.0%

Based on 323 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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