Based on public reviews and response behavior.
100 reviews over 346 days (about 8.8 per month). Busiest month: 42% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Media & Content average: score 60.5, rating 4.02 stars, reply rate 31.2%, over 776 ranked companies · benchmark 30 Oct 2026
Score
36.5
Industry average 60.5
24.0 below average
Rating
2.88
Industry average 4.02
1.14 below average
Reply rate
—
Industry average 31.2%
not measured
Not ranked
no reviews in the last 12 months
50% of reviews positive, 48% negative
Covering July 2020 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 11% of reviews in this period, with 89% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 776 ranked companies in Media & Content (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.323 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 31%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99