DeepDiscount

Media & Content • United Stateswww.deepdiscount.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

40/100

3.58 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#154of 172

Top 90% · Bottom Tier

#1 (best)#172 (worst)

#152Peer

#153Peer

#154This company

#155Peer

#156Peer

Overall Customer Sentiment

Below Average

57% of reviews positive, 42% negative

57%

positive

Positive57%
Neutral2%
Negative42%

Sentiment Balance

Covering July 2023 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 548 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.6%

Pricing

14.4%

Loyalty

14.3%

Product Quality

13.7%

Response Speed

10.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 22.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH52/100

52/100

signal score

•Built from a negative-review share of 42.3% across this company's analyzed reviews.
•18 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating

5★

50.8%

4★

12.7%

3★

6.3%

2★

3.5%

1★

26.7%

Based on 600 analyzed reviews. Sentiment is improving: 50.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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