Customereye

telenet.be

Mobile & Telecomwww.telenet.be

Review data last updated .

Based on public reviews and response behavior.

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114 reviews over 392 days (about 8.8 per month). Busiest month: 34% of reviews. Languages: nl 71%, en 18%, fr 11%.

Overall Score

7/100
−12.8 vs. last month1.32 ★ average rating · 114 reviews
7/100 from 114 reviews over 7 months, moderate confidence.

Mobile & Telecom average: score 53.6, rating 3.66 stars, reply rate 35.1%, over 422 ranked companies · benchmark 9 Oct 2026

Score

6.9

Industry average 53.6

46.7 below average

Rating

1.32

Industry average 3.66

2.34 below average

Reply rate

—

Industry average 35.1%

not measured

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#422of 422 ranked in Mobile & Telecom
Top 100% · Bottom Tierup 37 from last month
#1 (best)#422 (worst)
#418Peer
#419Peer
#420Peer
#421Peer
#422This company

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

8% of reviews positive, 91% negative

8%
positive
  • Positive8%
  • Neutral1%
  • Negative91%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Reviews are mostly in Dutch

Theme Distribution

Share of theme mentions

Customer Support
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Problem Resolution
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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