Customereye

XFINITY

Mobile & Telecomxfinity.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 34 days (about 179 per month). Busiest month: 53% of reviews — one month dominates this sample. Languages: en 100%, es 1%.

Overall Score

17/100
Short observation window (34 days)
+0.6 vs. last month1.15 ★ average rating · 200 reviews

Competitive Performance Rank

Among fully-analyzed Mobile & Telecom companies

#208of 211
Top 99% · Bottom Tier
#1 (best)#211 (worst)
#206Peer
#207Peer
#208This company
#209Peer
#210Peer

4 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

16% of reviews positive, 82% negative

16%
positive
  • Positive16%
  • Neutral3%
  • Negative82%

Sentiment Balance

Covering September 2026 — 94 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 15% of reviews in this period, with 80% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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