Based on public reviews and response behavior.
34 days of reviews, with a steady monthly review flow. Busiest month: 53% of reviews — one month dominates this sample. Languages: en 100%, es 1%.
Mobile & Telecom average: score 54.8, rating 3.56 stars, reply rate 34.4%, over 441 ranked companies · benchmark 5 Nov 2026
Score
16.5
Industry average 54.8
38.3 below average
Rating
1.15
Industry average 3.56
2.41 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
16% of reviews positive, 82% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 15% of reviews in this period, with 80% negative and 5% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 441 ranked companies in Mobile & Telecom (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.428 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 16.5 sits in the bottom quarter of about 450 ranked Mobile & Telecom companies (25th percentile: 38, median: 57). The weakest topic and the reply rate are the two levers that move this score fastest.
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