Customereye

Tawkify

Entertainment & Eventswww.tawkify.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
−0.8 vs. last month4.46 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#120of 322
Top 37% · Upper Half
#1 (best)#322 (worst)
#118Peer
#119Peer
#120This company
#121Peer
#122Peer

Overall Customer Sentiment

Above Average

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering September 2024 — 36 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 19% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
26.8%
Customer Support
14.0%
Loyalty
13.1%
Onboarding
11.7%
Pricing
11.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW16/100
16/100
signal score
  • Built from a negative-review share of 14.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
79.0%
4
6.5%
3
4.5%
2
2.0%
1
8.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 86.8% of reviews in the last three months were positive, compared with 91.2% in the three months before that.

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