Customereye

TAP Portugal

Automotive & Mobilitywww.tap.pt

Review data last updated .

Based on public reviews and response behavior.

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102 reviews over 4,335 days (about 0.7 per month). Busiest month: 10% of reviews. Languages: it 38%, en 28%, de 13%.

Overall Score

24/100
1.42 ★ average rating · 102 reviews
24/100 from 102 reviews over 15 months, moderate confidence.

Automotive & Mobility average: score 54.8, rating 4.04 stars, reply rate 31.7%, over 758 ranked companies · benchmark 16 Sept 2026

Score24.0vs 54.830.8Rating1.42vs 4.042.62Reply ratevs 31.7%

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#726of 758 ranked in Automotive & Mobility
Top 96% · Bottom Tier
#1 (best)#758 (worst)
#724Peer
#725Peer
#726This company
#727Peer
#728Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

11% of reviews positive, 89% negative

11%
positive
  • Positive11%
  • Neutral0%
  • Negative89%

Sentiment Balance

Covering February 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Reviews are mostly in Italian

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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