Based on public reviews and response behavior.
195 reviews over 21 days (about 283 per month). Busiest month: 95% of reviews — one month dominates this sample. Languages: de 90%, en 10%.
Automotive & Mobility average: score 62.0, rating 4.11 stars, reply rate 38.4%, over 2,673 ranked companies · benchmark 2 Nov 2026
Score
23.6
Industry average 62.0
38.4 below average
Rating
4.39
Industry average 4.11
0.28 above average
Reply rate
—
Industry average 38.4%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
11% of reviews positive, 88% negative
Covering September 2026 — 185 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 8% of reviews in this period, with 91% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Reviews are mostly in German
Share of theme mentions
Themes from the 195 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,673 ranked companies in Automotive & Mobility (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.372 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 23.6 sits in the bottom quarter of about 2,700 ranked Automotive & Mobility companies (25th percentile: 52, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
