Customereye

Severn Trent

Home Serviceswww.stwater.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2 days (about 1522 per month). Busiest month: 96% of reviews — one month dominates this sample. Languages: en 87%, unknown 9%, da 2%.

Overall Score

66/100
Short observation window (2 days)
4.89 ★ average rating · 100 reviews

Competitive Performance Rank

Among fully-analyzed Home Services companies

#102of 314
Top 32% · Upper Half
#1 (best)#314 (worst)
#100Peer
#101Peer
#102This company
#103Peer
#104Peer

25 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Above Average

68% of reviews positive, 29% negative

68%
positive
  • Positive68%
  • Neutral3%
  • Negative29%

Sentiment Balance

Covering August 2026 — 100 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 68% of reviews in this period, with 29% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

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