Based on public reviews and response behavior.
3,000 reviews over 1,294 days (about 71 per month). Busiest month: 8% of reviews. Languages: en 97%, unknown 1%, nl 1%.
Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,039 ranked companies · benchmark 25 Oct 2026
Score
67.7
Industry average 71.4
3.7 below average
Rating
2.91
Industry average 4.67
1.76 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
51% of reviews positive, 48% negative
Covering August 2026 — 34 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 44% of reviews in this period, with 50% negative and 6% neutral.
Share of theme mentions
Themes extracted from 3,000 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,039 ranked companies in Home Services (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.321 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Product Quality" is the strongest recurring theme in the reviews: 754 mentions with a sentiment score of 73.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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