Home Services • United Kingdomplumbingimmediately.co.uk
Review data last updated .
Based on public reviews and response behavior.
200 reviews over 260 days (about 23 per month). Busiest month: 22% of reviews. Languages: en 100%.
Home Services average: score 70.9, rating 4.63 stars, reply rate 47.4%, over 1,331 ranked companies · benchmark 30 Oct 2026
Score
67.7
Industry average 70.9
3.2 below average
Rating
3.62
Industry average 4.63
1.01 below average
Reply rate
—
Industry average 47.4%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
61% of reviews positive, 39% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 40% negative and 20% neutral.
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,331 ranked companies in Home Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.213 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 63% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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