Based on public reviews and response behavior.
100 reviews over 618 days (about 4.9 per month). Busiest month: 14% of reviews. Languages: en 100%.
Flight & Hotel Booking average: score 65.9, rating 4.31 stars, reply rate 46.2%, over 991 ranked companies · benchmark 29 Sept 2026
Score
34.8
Industry average 65.9
31.1 below average
Rating
2.64
Industry average 4.31
1.67 below average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
51% of reviews positive, 49% negative
Covering September 2026 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 71% negative and 0% neutral.
Share of theme mentions
Included in the full report
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