Spex4Less

Healthcare & Medical • United Kingdomwww.spex4less.com

Review data last updated August 11, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

54/100

−54.2 vs. last month4.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#325of 615

Top 53% · Mid Pack

#1 (best)#615 (worst)

#323Peer

#324Peer

#325This company

#326Peer

#327Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%

positive

Positive84%
Neutral1%
Negative15%

Sentiment Balance

Covering December 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

17.2%

Customer Support

16.1%

Delivery Shipping

14.9%

Response Speed

12.7%

Loyalty

11.8%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW23/100

23/100

signal score

•Built from a negative-review share of 22.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

91.3%

4★

3.8%

3★

1.7%

2★

0.5%

1★

2.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.2% of reviews in the last three months were positive, compared with 96.9% in the three months before that.

Unlock full insights