Based on public reviews and response behavior.
600 reviews over 216 days (about 85 per month). Busiest month: 18% of reviews.
Healthcare & Medical average: score 64.1, rating 4.34 stars, reply rate 44.1%, over 3,103 ranked companies · benchmark 15 Oct 2026
Score
55.4
Industry average 64.1
8.7 below average
Rating
4.90
Industry average 4.34
0.56 above average
Reply rate
—
Industry average 44.1%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 11% negative
Covering December 2024 — 20 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,103 ranked companies in Healthcare & Medical (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 352 mentions with a sentiment score of 88.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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