Customereye

Lensology

Healthcare & Medicalwww.lensology.co.uk

Review data last updated .

Based on public reviews and response behavior.

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199 reviews over 24 days (about 252 per month). Busiest month: 66% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

78/100
Short observation window (24 days)
4.84 ★ average rating · 199 reviews
78/100 from 199 reviews over 2 months, moderate confidence. trend not shown: window under six months. one month holds 66% of the reviews.

Healthcare & Medical average: score 58.0, rating 4.13 stars, reply rate 41.3%, over 1,426 ranked companies · benchmark 21 Sept 2026

Score

78.4

Industry average 58.0

20.4 above average

Rating

4.84

Industry average 4.13

0.71 above average

Reply rate

Industry average 41.3%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#108of 1426 ranked in Healthcare & Medical
Top 8% · Top Tier
#1 (best)#1426 (worst)
#106Peer
#107Peer
#108This company
#109Peer
#110Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

93% of reviews positive, 8% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative8%

Sentiment Balance

Covering September 2026 — 132 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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