Customereye

Selph

Healthcare & Medical • United Kingdomselph.co.uk

Review data last updated .

Based on public reviews and response behavior.

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144 days of reviews, with a steady monthly review flow. Busiest month: 26% of reviews. Languages: en 96%, unknown 3%, fr 1%.

Overall Score

89/100
Short observation window (144 days)
−3.9 vs. last month4.95 ★ average rating
89/100 from public reviews over 5 months, moderate confidence. trend not shown: window under six months.

Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,219 ranked companies · benchmark 4 Nov 2026

Score

89.0

Industry average 66.2

22.8 above average

Rating

4.95

Industry average 4.37

0.58 above average

Reply rate

—

Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#145of 2219 ranked in Healthcare & Medical
Top 7% · Top Tierdown 126 from last month
#1 (best)#2219 (worst)
#143Peer
#144Peer
#145This company
#146Peer
#147Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

84% of reviews positive, 16% negative

84%
positive
  • Positive84%
  • Neutral0%
  • Negative16%

Sentiment Balance

Covering August 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Response Speed
Hidden
Onboarding
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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