111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Healthcare & Medical • United Kingdom111harleystreet.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

57/100

+40.0 vs. last month4.71 ★ average rating · 569 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#259of 615

Top 42% · Upper Half

#1 (best)#615 (worst)

#257Peer

#258Peer

#259This company

#260Peer

#261Peer

Overall Customer Sentiment

Above Average

90% of reviews positive, 10% negative

90%

positive

Positive90%
Neutral0%
Negative10%

Sentiment Balance

Covering December 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 548 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

27.0%

Loyalty

23.0%

Product Quality

22.1%

Pricing

9.7%

Response Speed

4.5%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100

21/100

signal score

•Built from a negative-review share of 19.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

88.9%

4★

3.5%

3★

1.9%

2★

0.9%

1★

4.7%

Based on 569 analyzed reviews. Sentiment is holding steady: 88.2% of reviews in the last three months were positive, compared with 88.9% in the three months before that.

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