Customereye

That DNA Company

Healthcare & Medicalthatdnacompany.com

Review data last updated .

Based on public reviews and response behavior.

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136 reviews over 366 days (about 11 per month). Busiest month: 11% of reviews. Languages: en 100%.

Overall Score

89/100
−8.2 vs. last month4.93 ★ average rating · 136 reviews
89/100 from 136 reviews over 13 months, moderate confidence.

Healthcare & Medical average: score 63.5, rating 4.32 stars, reply rate 44.6%, over 2,752 ranked companies · benchmark 6 Oct 2026

Score

89.3

Industry average 63.5

25.8 above average

Rating

4.93

Industry average 4.32

0.61 above average

Reply rate

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Industry average 44.6%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#149of 2752 ranked in Healthcare & Medical
Top 5% · Top Tier
#1 (best)#2752 (worst)
#147Peer
#148Peer
#149This company
#150Peer
#151Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

85% of reviews positive, 15% negative

85%
positive
  • Positive85%
  • Neutral0%
  • Negative15%

Sentiment Balance

Covering September 2026 — 11 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Response Speed
Hidden
Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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