Based on public reviews and response behavior.
600 reviews over 385 days (about 47 per month). Busiest month: 19% of reviews.
Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,957 ranked companies · benchmark 13 Oct 2026
Score
53.6
Industry average 61.8
8.2 below average
Rating
4.68
Industry average 4.22
0.46 above average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 16% negative
Covering December 2024 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 31% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,957 ranked companies in Food & Beverage (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 454 mentions with a sentiment score of 84.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 4.68 stars is 0.5 above the Food & Beverage average of 4.2. Show the rating where prospects decide: product pages, checkout, e-mail footers.
