Customereye

SimplyCook

Food & Dining • United Kingdomsimplycook.com

Review data last updated .

Based on public reviews and response behavior.

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189 reviews over 223 days (about 26 per month). Busiest month: 22% of reviews. Languages: en 100%, unknown 1%.

Overall Score

72/100
−36.4 vs. last month3.94 ★ average rating · 189 reviews
72/100 from 189 reviews over 8 months, moderate confidence.

Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026

Score

71.8

Industry average 52.0

19.8 above average

Rating

3.94

Industry average 3.33

0.61 above average

Reply rate

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Industry average 18.6%

not measured

Competitive Performance Rank

Among ranked Food & Dining companies

#47of 391 ranked in Food & Dining
Top 12% · Top Tierdown 99 from last month
#1 (best)#391 (worst)
#45Peer
#46Peer
#47This company
#48Peer
#49Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

82% of reviews positive, 18% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering August 2026 — 11 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 55% of reviews in this period, with 46% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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