Customereye

Parsley Box

Food & Dining • United Kingdomparsleybox.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
+3.1 vs. last month4.82 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Dining companies

#42of 71
Top 59% · Mid Pack
#1 (best)#71 (worst)
#40Peer
#41Peer
#42This company
#43Peer
#44Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 18% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative18%

Sentiment Balance

Covering December 2024 — 103 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 15% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
27.7%
Customer Support
16.6%
Onboarding
14.3%
Response Speed
12.0%
Product Quality
9.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 36.0% across this company's analyzed reviews.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
90.0%
4
5.7%
3
1.5%
2
1.7%
1
1.2%

Based on 600 analyzed reviews.

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