Society6

Apparel & Fashion • United Stateswww.society6.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

30/100

+22.3 vs. last month1.94 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#324of 330

Top 98% · Bottom Tier

#1 (best)#330 (worst)

#322Peer

#323Peer

#324This company

#325Peer

#326Peer

Overall Customer Sentiment

Below Average

39% of reviews positive, 59% negative

39%

positive

Positive39%
Neutral2%
Negative59%

Sentiment Balance

Covering December 2024 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 44% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 588 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.5%

Loyalty

14.6%

Product Quality

13.1%

Pricing

12.4%

Customer Support

11.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 20.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH88/100

88/100

signal score

•Built from a negative-review share of 53.3% across this company's analyzed reviews.
•25 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.9avg rating

5★

16.3%

4★

3.2%

3★

3.8%

2★

11.8%

1★

64.8%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 12.5% in the three months before that.

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