Customereye

Sofia & Spritz

Apparel & Fashionsofiaandspritz.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 108 days (about 56 per month). Busiest month: 34% of reviews. Languages: en 100%.

Overall Score

62/100
Short observation window (108 days)
−5.8 vs. last month4.69 ★ average rating · 200 reviews
62/100 from 200 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Apparel & Fashion average: score 62.9, rating 4.25 stars, reply rate 39.8%, over 1,693 ranked companies · benchmark 7 Oct 2026

Score

61.9

Industry average 62.9

1.0 below average

Rating

4.69

Industry average 4.25

0.44 above average

Reply rate

—

Industry average 39.8%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#862of 1693 ranked in Apparel & Fashion
Top 51% · Mid Pack
#1 (best)#1693 (worst)
#860Peer
#861Peer
#862This company
#863Peer
#864Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral1%
  • Negative6%

Sentiment Balance

Covering September 2026 — 49 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 10% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Response Speed
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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