Based on public reviews and response behavior.
100 reviews over 497 days (about 6.1 per month). Busiest month: 16% of reviews. Languages: en 100%.
Apparel & Fashion average: score 64.0, rating 4.25 stars, reply rate 36.5%, over 3,049 ranked companies · benchmark 18 Oct 2026
Score
61.9
Industry average 64.0
2.1 below average
Rating
3.77
Industry average 4.25
0.48 below average
Reply rate
—
Industry average 36.5%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 34% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,049 ranked companies in Apparel & Fashion (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.523 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 10% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99