Venum

Apparel & Fashion • United Stateswww.venum.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

−4.3 vs. last month4.04 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#262of 330

Top 79% · Bottom Tier

#1 (best)#330 (worst)

#260Peer

#261Peer

#262This company

#263Peer

#264Peer

Overall Customer Sentiment

Below Average

68% of reviews positive, 31% negative

68%

positive

Positive68%
Neutral2%
Negative31%

Sentiment Balance

Covering October 2024 — 72 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 29% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

24.8%

Delivery Shipping

22.6%

Response Speed

12.8%

Customer Support

9.8%

Loyalty

9.3%

Most feedback concerns Product Quality.

The most common complaint theme is Customer Support, making up 9.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100

30/100

signal score

•Built from a negative-review share of 34.0% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

70.0%

4★

4.3%

3★

3.5%

2★

4.0%

1★

18.2%

Based on 600 analyzed reviews. Sentiment is improving: 80.5% of reviews in the last three months were positive, compared with 74.4% in the three months before that.

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