Based on public reviews and response behavior.
200 reviews over 226 days (about 27 per month). Busiest month: 19% of reviews. Languages: en 100%.
Travel & Hospitality average: score 61.3, rating 3.99 stars, reply rate 43.6%, over 602 ranked companies · benchmark 4 Oct 2026
Score
95.1
Industry average 61.3
33.8 above average
Rating
4.72
Industry average 3.99
0.73 above average
Reply rate
—
Industry average 43.6%
not measured
Among ranked Travel & Hospitality companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 5% negative
Covering September 2026 — 22 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 602 ranked companies in Travel & Hospitality (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 95.1 places the company in the top quarter of about 600 ranked Travel & Hospitality companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 99% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
