Customereye

Furnished Quarters

Travel & Hospitality • United Statesfurnishedquarters.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
+42.9 vs. last month4.22 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#65of 150
Top 43% · Upper Half
#1 (best)#150 (worst)
#63Peer
#64Peer
#65This company
#66Peer
#67Peer

Overall Customer Sentiment

Above Average

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering October 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
24.0%
Product Quality
20.9%
Loyalty
14.1%
Problem Resolution
10.1%
Response Speed
7.9%

Most feedback concerns Customer Support.

The most common complaint theme is Value For Money, making up 2.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100
42/100
signal score
  • Built from a negative-review share of 23.3% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
60.3%
4
20.2%
3
8.5%
2
3.7%
1
7.3%

Based on 600 analyzed reviews. Sentiment is slipping: 86.7% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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