Customereye

Simmer Eats

Food & Beverage • United Kingdomwww.simmereats.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
+0.5 vs. last month4.47 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#310of 551
Top 56% · Mid Pack
#1 (best)#551 (worst)
#308Peer
#309Peer
#310This company
#311Peer
#312Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering December 2024 — 46 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 20% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
23.4%
Customer Support
15.5%
Loyalty
13.9%
Pricing
11.0%
Delivery Shipping
10.8%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 2.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100
37/100
signal score
  • Built from a negative-review share of 16.3% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
78.0%
4
8.2%
3
3.5%
2
3.5%
1
6.8%

Based on 600 analyzed reviews. Sentiment is slipping: 88.8% of reviews in the last three months were positive, compared with 95.2% in the three months before that.

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