Customereye

The Sausage Man

Food & Beverage • United Kingdomwww.sausageman.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
+3.4 vs. last month4.79 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#252of 551
Top 46% · Upper Half
#1 (best)#551 (worst)
#250Peer
#251Peer
#252This company
#253Peer
#254Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 12% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering November 2024 — 15 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
24.9%
Delivery Shipping
24.0%
Loyalty
12.9%
Response Speed
12.0%
Customer Support
11.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100
19/100
signal score
  • Built from a negative-review share of 19.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
90.5%
4
4.0%
3
1.8%
2
0.8%
1
2.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.5% of reviews in the last three months were positive, compared with 95.8% in the three months before that.

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