Based on public reviews and response behavior.
100 reviews over 3,527 days (about 0.9 per month). Busiest month: 24% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 62.0, rating 4.32 stars, reply rate 33.6%, over 1,036 ranked companies · benchmark 30 Oct 2026
Score
33.0
Industry average 62.0
29.0 below average
Rating
2.92
Industry average 4.32
1.40 below average
Reply rate
—
Industry average 33.6%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
45% of reviews positive, 55% negative
Covering November 2019 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,036 ranked companies in Auto Parts & Accessories (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.298 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.287). Review the worst months in the trend data to identify specific operational or product issues.
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