Customereye

Tasca Parts

Auto Parts & Accessories • United Stateswww.tascaparts.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

27/100
−49.9 vs. last month1.99 ★ average rating · 595 reviews

Competitive Performance Rank

Among fully-analyzed Auto Parts & Accessories companies

#147of 148
Top 99% · Bottom Tier
#1 (best)#148 (worst)
#144Peer
#145Peer
#146Peer
#147This company
#148Peer

Overall Customer Sentiment

Below Average

32% of reviews positive, 66% negative

32%
positive
  • Positive32%
  • Neutral2%
  • Negative66%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 562 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.0%
Communication
14.5%
Customer Support
14.0%
Loyalty
12.4%
Pricing
10.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 21.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH77/100
77/100
signal score
  • Built from a negative-review share of 67.3% across this company's analyzed reviews.
  • 22 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.0avg rating
5
20.2%
4
2.2%
3
4.0%
2
3.9%
1
69.7%

Based on 595 analyzed reviews. Sentiment is improving: 25.0% of reviews in the last three months were positive, compared with 14.3% in the three months before that.

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