Customereye

SGS Engineering

Construction & Industrial • United Kingdomwww.sgs-engineering.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 183 days (about 100 per month). Busiest month: 58% of reviews — one month dominates this sample.

Overall Score

48/100
−7.3 vs. last month4.49 ★ average rating · 600 reviews
48/100 from 600 reviews over 7 months, high confidence. one month holds 58% of the reviews.

Construction & Industrial average: score 66.3, rating 4.55 stars, reply rate 45.3%, over 2,129 ranked companies · benchmark 14 Oct 2026

Score

48.3

Industry average 66.3

18.0 below average

Rating

4.49

Industry average 4.55

0.06 below average

Reply rate

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Industry average 45.3%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#1917of 2129 ranked in Construction & Industrial
Top 90% · Bottom Tierup 14 from last month
#1 (best)#2129 (worst)
#1915Peer
#1916Peer
#1917This company
#1918Peer
#1919Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

75% of reviews positive, 24% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative24%

Sentiment Balance

Covering November 2024 — 9 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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